TERMS & CONDITIONS

 

 
o  All pricing is per day and subject to availability (half days available on vans)

o  All rentals include insurance (subject to excess) unless by prior arrangement

o  All rentals are inclusive of vehicle breakdown cover

o  Included is a 200 mile allowance per day after which a mileage charge of 0.8p per mile will apply

o  Collision Damage Waiver (CDW) may be available. The charge per day for cars is £7.99 to reduce excess from £450 to £100 and £9.99 per day for vans to reduce the excess from £750 to £300 and at £12.99 per day for minibuses to reduce the excess from £1000 to £300.

o  Van and Minibus Rentals are subject to an overhead roof damage excess of £1000

o  Additional Drivers are acceptable (maximum of 3) at an additional cost of £5.00 per day each.

o  Child/booster seats available on request

o  Our standard rental period of 24 hours commences at 08.00, renters wishing to operate outside of these hours will incur further charges unless by prior arrangement and all hires are subject to availability at the time.

 

All hires are subject to refundable deposits depending upon the type of vehicle hired, the type of driving licence and the payment method

o Minimum age is 23, (this may vary on some makes and models), maximum age is 75. Persons aged 75 to 77  will normally be accepted but must be referred to our insurance Company for confirmation and this may take a couple of days. Some non-UK licences and drivers under 25 may have higher insurance excesses applied. Minibus (17 Seats) hirers must be 25 and over and held a licence for a minimum of 5 years and have category D1 or equivalent on their licence.  PHOTOCARD  licences must be produced also be aware that the photocard expires after 10 years and if expired we cannot hire. If required we can contact he DVLA for verification for which there is a £5.00 charge. We cannot hire to persons who have held a full UK driving licence for less than 12 months, or 24 months for any driver under 25 years of age.

o Non-UK Licence Holders Rules – non-uk licence holders are acceptable at our discretion, subject to such persons being aged over 25 years and having held a full licence for a minimum of 2 years.  An additional £400 excess will be applied in addition to any other terms imposed.   We must be able to read and understand the licence presented and establish it is valid. We can not accept an International Drivers Permit on it’s own without the Driving Licence under any circumstances. European Licences with the EU symbol are fine without an International licence. International Driving Permits  are intended for the purpose of translation. The onus is on the Renter to provide a translation to confirm all our Insurance Risk questions.

 

o Portable Satellite Navigation units available – please ask for details.

 

o Fuel is on a like for like basis and fuel levels should therefore be returned to the same level as received or deficiencies will be charged at 50p per litre above current pump prices.

 

o Additional charges will apply in respect of: damage/loss of wheel trims, tyres, mirrors, aerials, radios, radio covers, badges, parcel shelves & similar detachable items, damage to interior such as stains & burns, lost or damaged keys & all costs incurred as a result, failure to maintain oil, fluid levels & tyre pressures in accordance with vehicle manufacturer’s recommendations, damage caused by the use of the wrong fuel, call out costs following negligent use or care of the vehicle and all glass.

o  The hirer is liable for any parking/congestion charges/any endorsable offence including speeding.

 

o  All our vehicles are non-smoking and a valeting charge will apply if appropriate.

 

o  In the event of an accident or breakdown, Primedrive Car & Van Rental are not responsible for onward travel.

 

Deposits & Cancellation Policy
To reserve one of our hire vehicles, we simply ask for a payment of £20.00 up-front at the time of reservation. The balance of the rental cost is taken when you collect your rental vehicle.

In the event of cancellation with less than 24 hours notice a minimum one day rental charge will apply.

 

Delivery & Collection Service
We are able to offer a delivery and collection service to Wightlink passenger ferry terminal in Ryde, Wightlink vehicle/passenger ferry terminal in Fishbourne, Red Funnel vehicle/passenger ferry terminal in East Cowes, Red Funnel passenger terminal in Cowes, Wightlink vehicle/passenger ferry terminal in Yarmouth. In addition to this we also deliver to all hotels, B & B’s, Guest House and self-catering holiday apartments throughout the Isle of Wight including Warners Norton Grange Holiday resort in Yarmouth, The Orchards Camping and Caravaning park in Newbridge, or any other camping or caravanning sites on the Isle of Wight.

Delivery Charges are dependent upon distance from our Primedrive Car & Van Rental office in Shalfleet and will vary dependent upon time of day and length of hire. For example some locations are free of charge therefore please enquire.

One Way Rentals

Unfortunately we are unable to offer this service.

 

Please note
We cannot guarantee that the vehicle that has been quoted for will be available at the time of rental but we will ensure that a comparable vehicle will be provided.

 

THE HIRER MUST NOT ALLOW THE VEHICLE TO BE DRIVEN BY ANY PERSON OTHER THAN THOSE NAMED AS ADDITIONAL DRIVERS ON THE RENTAL AGREEMENT. FAILURE TO OBSERVE THESE TERMS & CONDITIONS WILL RENDER THE HIRER TO FURTHER COSTS.